Effective Date: September 23, 2023

Hi there, and welcome to our Forex EA Store! We’re thrilled to have you as our customer. This policy explains how we get our fantastic digital software products into your hands—well, into your inbox or chat apps, to be precise.

We deal exclusively in digital products, which means we won’t be sending you any physical packages. Instead, we’ll deliver your software electronically. You’ll receive it through email or popular chat tools like Telegram or WhatsApp. It’s a quick and convenient way to access your software.

Once you’ve placed your order and we’ve received your payment, we’ll send you an email confirming your order. This email will have all the important info you need, like your order number and a summary of what you’ve bought.

Expect an email or message in your chosen communication method with your software download information. The time it takes can vary depending on things like product availability and payment verification. But don’t worry; we’ll do our best to make it as quick as possible.

In that email or message, you’ll find clear instructions on how to download and install your software. We want to make it as easy as possible for you. This will usually include download links and any activation keys you might need.

We get that setting up software can sometimes be tricky. If you run into any issues during the download or installation, please reach out to our customer support team. We’re here to help and ensure you have a smooth experience.

We aim to get your software to you as fast as we can. Typically, you’ll receive it within 10 minutes to a few hours of your order payment done. However, please understand that sometimes, due to technical hiccups or other unforeseen situations, it might take a bit longer. But we’re committed to sorting out any delays promptly.

For information on returning or refunding digital software products, please see our Refund Policy.

If you have any questions or concerns about our Shipping Policy or anything else, don’t hesitate to get in touch. Shoot us an email at [email protected], and we’ll be happy to help.

Thanks for choosing ForexEAstore.com. We’re grateful for your trust and excited to serve all your trading tools needs!